1. Data Controller
In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), your personal data may be processed by Setouchlab, acting as the data controller, within the scope described below.
2. Personal Data Processed
The personal data that may be processed by us include:
- Identity information (name, surname)
- Contact information (email address, phone number)
- Address information (delivery and billing address)
- Customer transaction information (order details, requests)
- Payment information (card details are processed by payment institutions and are not stored by us)
- Transaction security information (IP address, log records)
- Marketing data (if consent is given)
3. Purposes of Processing Personal Data
Your personal data are processed for the following purposes:
- Execution of order processes and delivery
- Processing of payment transactions
- Management of customer service and support processes
- Improvement of user experience
- Conducting campaign and informational activities (with explicit consent)
- Fulfillment of legal obligations
4. Transfer of Personal Data
Your collected personal data may be transferred to:
- Cargo and logistics companies
- Payment and financial institutions
- Information technology service providers
- Authorized public institutions and organizations
in accordance with Articles 8 and 9 of the KVKK.
5. Method and Legal Basis for Collecting Personal Data
Your personal data are collected:
- Through membership and order forms on our website
- Via contact forms and customer service channels
- Through cookies and digital tracking technologies
based on the legal grounds specified in Articles 5 and 6 of the KVKK, through automated or non-automated means.
6. Your Rights Under KVKK
Pursuant to Article 11 of the KVKK, you have the following rights:
- To learn whether your personal data are processed
- To request information if your data have been processed
- To learn the purpose of processing and whether they are used appropriately
- To know the third parties to whom your data are transferred domestically or abroad
- To request correction of incomplete or inaccurate data
- To request deletion or destruction of your data
- To object to the results of processing
- To request compensation for damages in case of unlawful processing
7. Application Method
You may submit your requests regarding your rights listed above through the following communication channels:
Türkçe